Speaking & writing

I love doing public speaking and storytelling, as well as sharing thoughts I've had about design over the years.

However, my philosophy is that as designers, we need to be constantly immersing ourselves in topics outside of digital design, so that we have the inspiration and wisdom we need to solve problems responsibly.

Talks

Here are a few of the talks and workshops I've done recently.

CACI Design Day, Nov 2023

Designing for the 'Total Experience': Multi-channel service & systems design

A talk about the importance of taking a systems-level view of customer and employee experience. Produced for the CACI Design Day 2023 in partnership with Entourage events.

UX Crunch Business x Design, Oct 2023

A Seat at the Table: Bridging Design & Business Outcomes

A talk about alternative mental models that we as designers can use to work more effectively across long-term timescales inside organisations.

Summary

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Summary

SuperHi Design Course, 2023

Designing Workshops that Stick: A Guide for Creatives

Join seasoned professional Brenden Palmer and Ilaria Oberto as they unpack the secrets of impactful workshop design in a short one hour crash course in partnership with SuperHi Inc.

Summary

Summary

Summary

London Festival of UX & Design, 2022

The Secret Sauce for Creating Impactful UX Research Outcomes

A talk about frameworks for bridging strategic UX research with business strategy, empowering design practitioners to deliver their best work.

Summary

Summary

Summary

UX Crunch, Highlighting Women in UX, 2023

Highlighting Women in UX: Building Effective & Happy Teams, Importance of Viewpoint Diversity

I hosted a panel discussion between our female early stage designers at Inviqa, with a focus on highlighting the importance of view point diversity in creating effective and happy design teams.

Inviqa Design Talk, 2023

Design Strategy Fiesta: Tacos, Tequila, and the Secret Ingredients to Impactful Design Consulting

A 2-part workshop I delivered for the Inviqa XD Team on applying frameworks in business strategy to our design work.

Inviqa Design Talk, July 2022

Methods in Psychometrics & Personality Models for UX Research

Psychometrics and Personality Theory: Methodologies and Practices for Effective Survey Design and Quantitative Research Synthesis. Delivered at Havas London in July of 2022.

Created by Brenden Palmer / 2025

Created by Brenden Palmer / 2025

Created by Brenden Palmer / 2025